Legal
Terms of Service
Effective date: January 1, 2025
Please read these Terms of Service carefully before using Stackr. By creating an account or using our service, you agree to be bound by these terms. If you do not agree, do not use the service.
1. Acceptance of terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Stackr Technologies, Inc. ("Stackr," "we," "us," or "our") governing your use of the Stackr financial planning service, including our website, mobile applications, and any associated software or services (collectively, the "Service").
By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of service
Stackr is a personal financial planning platform that helps individuals and households aggregate financial account data, track spending, plan goals, and receive AI-powered insights. The Service includes:
- Read-only connection to financial institutions via Plaid
- Budget tracking, goal planning, retirement projection, and tax estimation tools
- AI-powered financial coaching and Q&A
- Alerts and notifications about your financial accounts
- Secure document storage and organization
The Service is provided on a subscription basis. Feature availability depends on your subscription plan as described on our pricing page.
3. Eligibility
To use Stackr, you must:
- Be at least 18 years of age
- Be a legal resident of the United States
- Have the legal capacity to enter into a binding contract
- Not be prohibited from using the Service under applicable law
By using the Service, you represent and warrant that you meet all eligibility requirements. We may terminate your access if we discover you do not meet these requirements.
4. Your account
Account creation
You must provide accurate, complete, and current information when creating your account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Account security
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for losses resulting from unauthorized use of your account if you failed to keep your credentials confidential.
Household accounts
You may invite other household members to join your account. The account owner is responsible for all activity by household members and for ensuring they comply with these Terms.
5. Subscriptions and billing
Subscription plans
Stackr offers free and paid subscription plans. Paid subscriptions are billed on a monthly or annual basis as selected at checkout. Current pricing is available on our pricing page and may change with 30 days' notice.
Free trial
New paid subscribers receive a 14-day free trial. You will not be charged until the trial ends. You may cancel at any time during the trial without charge.
Payment
Payments are processed by Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred. All fees are in US dollars and are non-refundable except as described below.
Cancellation and refunds
You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period — you retain access until then. We do not provide pro-rated refunds for unused time, except where required by law.
If you are charged due to a system error, contact us within 7 days at legal@stackr.app and we will issue a full refund.
Automatic renewal
Subscriptions automatically renew at the end of each billing period unless cancelled. We will send a reminder email at least 3 days before renewal for annual subscriptions.
6. Not financial advice
Stackr is a financial planning and information tool, not a licensed financial advisor, broker-dealer, investment advisor, or tax professional. Nothing in the Service constitutes financial, investment, tax, or legal advice.
The projections, estimates, calculations, and AI-generated responses provided by Stackr are for informational and planning purposes only. They are based on information you provide and publicly available data, and may not account for all factors relevant to your situation.
You should not make financial decisions — including decisions about investments, retirement, debt repayment, tax filing, or insurance — based solely on information from Stackr. We strongly recommend consulting with a qualified financial advisor, tax professional, or attorney before making significant financial decisions.
Stackr does not execute trades, initiate transfers, file taxes, or take any action with respect to your finances. All account connections are read-only.
7. Third-party data providers
Stackr uses Plaid Technologies, Inc. to connect your financial accounts. By connecting accounts, you agree to Plaid's Terms of Service ↗ and Privacy Policy ↗.
Stackr also uses Anthropic's AI models to power the financial coach feature. Content you submit to the AI assistant may be processed by Anthropic in accordance with their Privacy Policy ↗.
We are not responsible for the availability, accuracy, or actions of third-party services. Disruptions to Plaid or other providers may affect Service functionality.
8. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law
- Attempt to gain unauthorized access to any part of the Service or another user's account
- Reverse engineer, decompile, or disassemble any part of the Service
- Use automated scripts, bots, or scrapers to access or collect data from the Service
- Interfere with or disrupt the Service or its infrastructure
- Upload malicious code, viruses, or harmful content
- Impersonate any person or entity or misrepresent your affiliation
- Use the Service to provide services to third parties without our written consent
- Resell, sublicense, or commercially exploit the Service without authorization
We reserve the right to suspend or terminate your account immediately if you violate these restrictions.
9. Intellectual property
Our property
The Service and all its content, features, and functionality — including software, design, text, graphics, logos, and trademarks — are owned by Stackr Technologies, Inc. or its licensors and are protected by copyright, trademark, and other intellectual property laws.
License to you
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial financial planning purposes, subject to these Terms.
Your content
You retain ownership of documents and data you upload to the Service. By uploading content, you grant us a limited license to store, process, and display that content solely to provide the Service to you.
Feedback
If you provide suggestions, feedback, or ideas about the Service, you grant us the right to use that feedback without compensation or attribution.
10. Your data
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You are responsible for the accuracy of the information you provide. We process your financial data as a service provider — we do not own your data and will not use it for purposes beyond providing and improving the Service.
You may request a complete export of your data or deletion of your account at any time by contacting us at legal@stackr.app.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STACKR DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted, error-free, or secure
- Financial data from connected accounts will be complete, accurate, or current
- Projections, estimates, or AI-generated content will be accurate or suitable for your situation
- Any errors or defects will be corrected
Account balances and transaction data depend on third-party providers. We are not responsible for inaccuracies originating from your financial institutions or Plaid.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STACKR'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO STACKR IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
IN NO EVENT WILL STACKR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
13. Indemnification
You agree to defend, indemnify, and hold harmless Stackr Technologies, Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you submit to or through the Service
14. Termination
By you
You may cancel your account at any time from Settings. Upon cancellation, your access to paid features will end at the close of your current billing period.
By us
We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, if continued service creates legal or security risks, or if we discontinue the Service.
If we terminate your account without cause, we will provide a pro-rated refund for unused prepaid subscription time.
Effect of termination
Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, and governing law — will survive.
15. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the American Arbitration Association's Consumer Arbitration Rules, rather than in court, except that either party may seek injunctive or other equitable relief in court for intellectual property violations.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
16. Changes to terms
We may modify these Terms at any time. For material changes, we will provide at least 30 days' notice by:
- Sending an email to your registered address
- Displaying a notice in the application
- Updating the effective date above
Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and may cancel your account for a pro-rated refund of any prepaid fees.
17. Contact
Questions about these Terms?
Stackr Technologies, Inc.
Email: legal@stackr.app
We respond to legal inquiries within 5 business days.